Implementation of Good Governance in Improving Public Service Performance at BNNP Central Borneo

Authors

  • Anggelina Hariyanti
  • Triwik Puji Rahayu Universitas Muhammadiyah Palangkaraya

Keywords:

Narcotics Eradication, Public Service Performance, Good Governance

Abstract

This research delves into the implementation of Good Governance at the Provincial National Narcotics Agency (BNNP) in Central Kalimantan, with a focus on its impact on public service performance in narcotics eradication. The study employs a qualitative case study approach, involving in-depth interviews and document analysis. Findings reveal positive strides in transparency and accountability at BNNP, yet underscore the need for improved information accessibility. The efficiency of public services has shown improvement, though challenges, such as delayed response times and insufficient public awareness, persist. Effective interagency coordination remains a fundamental hurdle. Despite challenges, the implementation of Good Governance has positively influenced the narcotics eradication program's effectiveness. Recommendations include strengthening transparency mechanisms, enhancing inter-agency coordination, and intensifying public education campaigns. In conclusion, the study emphasizes the pivotal role of Good Governance in elevating public service standards, particularly in combatting narcotics, and suggests strategic measures for continued progress

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Published

25-01-2024

How to Cite

Hariyanti, A., & Rahayu, T. P. (2024). Implementation of Good Governance in Improving Public Service Performance at BNNP Central Borneo. Journal of Public Administration Science: Policy Dynamics Public Services and Bureaucracy Transformation, 1(1), 1–6. Retrieved from https://journal.xsolusi.com/index.php/jaspdt/article/view/2