The Performance Evaluation Of Employees In The Program And Reporting Sub-Division At The Department Of Cooperatives, Small And Medium Enterprises, And Trade Of Katingan Regency

Abstract

The aim of this study is to describe and evaluate the performance of employees within the Program and Reporting Sub-division of the Department of Cooperatives, Small and Medium Enterprises, and Trade in Katingan Regency. This research employs a qualitative descriptive method. Several factors influencing performance were identified, including: quality of work output, quantity of work output, adaptability, discipline, and knowledge. The findings reveal instances of overlapping responsibilities and tasks being performed by employees outside their assigned duties. Observations suggest several factors contributing to this overlap in the finance and reporting sub-division, including: (1) Task Clarification: A lack of clear delineation of roles and responsibilities among employees, leading to confusion and overlap in task execution. (2) Internal Communication: Inadequate communication among team members or between sub-divisions, resulting in uncertainty regarding task ownership. (3) Systems and Procedures: The absence of standardized systems for task management and reporting, leading to redundancies. (4) Technology Utilization: Limited use of technology in financial management and reporting, which hampers efficiency and exacerbates overlapping tasks. (5) Training and Development: Insufficient employee training on task delegation and reporting tools also contributes to inefficiencies. These factors collectively hinder the effectiveness of operations, compounded by the relatively low quality of human resources. Consequently, the quality of work is perceived as suboptimal, with issues such as lack of discipline in adhering to work hours, tardiness, and poor task alignment due to inappropriate employee placement, further affecting performance.