The Role of Morning Briefing in Improving Motivation and Performance of Technicians at PT Telkom Muara Teweh, Central Kalimantan
Peran Briefing Pagi dalam Meningkatkan Motivasi dan Kinerja Teknisi di PT Telkom Muara Teweh, Kalimantan Tengah
DOI:
https://doi.org/10.70074/ijpag.v1i2.33Keywords:
Morning Briefings, Motivation, Performance, Internal communication, Telkom Muara TewehAbstract
Morning briefing is one of the important internal communication practices in
organizations, but not many studies have explored its role in improving
technicians' motivation and performance. This study aims to explore the impact of
morning briefing on the motivation and performance of technicians at PT Telkom
Muara Teweh. The theories used include Harold Lasswell's communication theory,
Frederick Herzberg's motivation theory, Edwin Locke's goal setting theory, and
REACH's effective communication theory. The research method used is a
descriptive qualitative approach with a case study. Data were collected through indepth interviews, participatory observation, and document analysis, then analyzed
using Creswell's triangulation technique. The results showed that structured and
systematic morning briefings can improve technicians' understanding of company
goals, strengthen intrinsic motivation, and improve performance. Important
research variables include communication effectiveness, work motivation, and
technician performance. This research adds new insights to the literature on
internal communication and work motivation, and shows that morning briefings
can be an effective tool in improving productivity in the telecommunications
industry.
Downloads
References
Amelia, R. R., & Yuwono, D. T. (2024). Supporting Learning Information System through Knowledge Management Optimization using Long Short-Term Memory Method. KnE Social Sciences, 361-371.
Adi Ahdiat. (2024, January 30). Penetrasi Internet Indonesia Capai 78% pada 2023, Rekor Tertinggi Baru. Katadata.Co.Id. https://databoks.katadata.co.id/datapublish/2024/01/30/penetrasi-internet-indonesia-capai-78-pada-2023-rekor-tertinggi-baru
Creswell, J. W., & Creswell, J. D. (2018). Research Design Qualitative, Quantitative, and Mixed Methods Approaches Fifth Edition.
Direktorat Telekomunikasi. (2024, February 4). Data Penyelenggaraan Jasa Telekomunikasi. Https://Dittel.Kominfo.Go.Id/. https://dittel.kominfo.go.id/informasi/data-perizinan/data-penyelenggara-jasa-telekomunikasi.html
Haffizd, M. (2023). SRATEGI KOMUNIKASI MORNING BRIEFING DALAM MENINGKATKAN PRODUKTIVITAS DAN KOLABORASI TIM DI LINGKUNGAN BPJS KETEGAKERJAAN KANWIL SUMBAGSEL. In Jurnal Ilmu Sosial dan Humaniora (Vol. 1, Issue 4). http://jurnal.kolibi.org/index.php/kultura
Junaidi, Aquarini, & Nauliana. (2019). Strategi Komunikasi Dalam Keluarga Antarsuku jawa-Dayak Di Kota Palangka Raya. Anterior Jurnal, 19(1), 113–120. https://doi.org/10.33084/anterior.v18i2.456
Luciana, O. (2019). Peranan Morning Briefing Terhadap Motivasi Belajar dan Inspirasi Bagi Mahasiswa Teknik Elektro Politeknik Enjinering Indorama.
Makhrian, A. (2022). Model Komunikasi Dalam Meningkatkan Sektor Wisata Di Wilayah Pesisir Pantai Kota Bengkulu. Jurnal Ilmu Komunikasi, 1(1).
Ningrum, M. E. (2013). Peranan Komunikasi Internal di Lingkungan Kerja (Vol. 3, Issue 1).
Nur Adinda, T., Azis Firdaus, M., & Agung, S. (2023). Pengaruh Motivasi Kerja dan Disiplin Kerja Terhadap Kinerja Karyawan. Indonesian Journal of Innovation Multidisipliner Research, 1, 134–143.
Prihartanta, W., Perpustakaan, J. I., & Komunikasi, D. (2015). TEORI-TEORI MOTIVASI. In Universitas Islam Negeri Ar-raniry (Vol. 1, Issue 83).
Prof. Dr. H. Mudjia Rahardjo, M. S. (2011, June 10). Metode Pengumpulan Data Penelitian Kualitatif. Uin-Malang.Ac.Id. https://uin-malang.ac.id/r/110601/metode-pengumpulan-data-penelitian-kualitatif.html
Rahardjo, H. M., & Si, M. (2017). Studi Kasus Dalam Penelitian kualitatif : Konsep dan Prosedurnya.
Raka, C., Putri, P., Hendriyani, C., Damayanti, F., Sekretari, A., & Taruna Bakti, M. (2022). The Effectiveness of Morning Briefing in Building Employee Engagement at Novotel Bandung Hotel. In THE INTERNATIONAL JOURNAL OF BUSINESS REVIEW (THE JOBS REVIEW (Vol. 4, Issue 2).
Salmaa. (2023, June 8). Purposive Sampling: Pengertian, Jenis-Jenis, dan Contoh yang Baik dan Benar. PenerbitDeepPublish.Com. https://penerbitdeepublish.com/purposive-sampling/
Sani, R. A., & Rahman, M. (2022). Monograf Komunikasi Efektif Dan Hasil Belajar. www.medsan.co.id
Silaen, N. R., Syamsuriansyah, Chairunnisah, R., Sari, M. R., Mahriani, E., Tanjung, R., Triwardhani, D., Haerany, A., Masyuroh, A., Satriawan, D. gede, Lestari, A. S., Arifudin, O., Rialmi, Z., & Putra, S. (2021). KINERJA KARYAWAN.
Telkom. (2023, May 30). RUPST Telkom Tahun Buku 2022: FMC Disetujui, Telkomsel Fokus Perkuat Bisnis Broadband TelkomGroup. Telkom. https://www.telkom.co.id/sites/wholesale/id_ID/news/rupst-telkom-tahun-buku-2022-fmc-disetujui,-telkomsel-fokus-perkuat-bisnis-broadband-telkomgroup-2005
Yusuf, M., Bernardianto, R. B., Satia, H. M. R., Nurhasanah, N., Irwani, I., Setyoko, P. I., & Saputra, A. S. (2023). Investigating the Role Transformational Leadership, Innovative Work Behavior, and Team Member Exchange on Public Service Organization Performance. Journal of Law and Sustainable Development, 11(6), e868-e868.
Yuwono, D. T., Hariyanti, A., & Yunanri, W. (2024). APPLYING CLUSTERING AND RECOMMENDATION SYSTEM FOR EFFECTIVE SUPERVISION IN CENTRAL KALIMANTAN INSPECTORATE. Jurnal Informatika Teknologi dan Sains (Jinteks), 6(2), 367-374.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Heru Prayogo Mei Nofriansyah Mzer, Junaidi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
